The tricontes Group opened today its fifth location with a branch in the Republic of Kosovo.

This step follows the previous expansion of existing customer relationships and the acquisition of numerous new customers who are convinced of the performance of the tricontes Group. At the same time, the BPO specialist has thus expanded its production platform with an efficient nearshore location and is making its first step towards internationalization.

The decision for the capital of the Republic of Kosovo was taken with a local partner after an in-depth evaluation phase. Already at start, the company employs more than 50 people for a strategic customer of the tricontes Group.

The new location has a capacity of an additional 150 operational workplaces and thus extends the tricontes Group’s production operations to more than 500 workplaces.

(Munich, 16.05.2018)

The outsourcing specialist tricontes Group acquires the majority of shares in Bestseller GmbH.

Bestseller was founded in 2003 by Bernd Dittmann and Susanne Kreiss and has established itself as a specialist for complex issues in B2B sales. Around 100 employees currently work at two locations, Dornach (near Munich) and Neuss, blue chip customers, predominantly in the IT sector.

Managing Directors of Bestseller GmbH are Susanne Kreiss and Christoph Wainig.

More information about Bestseller at www.bestseller.de.

As a result of this strategic step, the tricontes Group is expanding its service portfolio and regional coverage in Germany. In addition tricontes is expanding it´s value chain.

Following the successful takeover by the new owners and industry experts Klaus Gumpp, Dirk Scholand and Christoph Thiem, as well as the subsequent restructuring of the Munich establishment in September 2016, the tricontes Group opened on 16.10. another location in Augsburg.

This step follows the previous expansion of existing customer relationships and the acquisition of numerous new customers who are convinced of the performance of the tricontes Group.

After a comprehensive evaluation of the location, the decision quickly fell to the Fugger city of Augsburg. A decidedly positive labor market with highly educated people, an excellent infrastructure in the transport connection as well as the building and last but not least the geographical proximity to the location Munich are the cornerstones of this decision say the managing directors Klaus Gumpp, Dirk Scholand and Christoph Thiem.

The new location has a capacity of an additional 170 operational workplaces and thus extends the tricontes Group’s production operations to more than 350 workplaces.

Relaunch in premium customer service: tricontes Group starts with new approach