Dirk Scholand is CSO and founding partner of tricontes360.

Dirk has more than 20 years of senior management experience in the customer engagement industry.

In senior senior management positions, he has been worked at E-Plus Mobilfunk, O.TEL.O Communications, AOL Time Warner and Telecom Italia and thus gained extensive experience in the development and implementation of trend-setting customer interaction strategies at national and international level.

In 2007, he founded Scholand & Beiling, one of the most successful customer service consulting companies in Germany – recognized as one of the top 11 consulting companies in the field of CRM in 2014/2015.