A long-term experience, complementary competencies and extensive know-how position tricontes360 as ‘service architects‘ for tailor-made interaction solutions.
tricontes360 sees itself as a strategic partner in the end-to-end support of the interaction along the customer journey – customer value instead of transaction value.
Through the simplification of processes (operational transformation) and the use of future-oriented technology, (digital transformation) tricontes360 increases scalability and value creation.
Hybrid service architecture combined with years of experience as a general contractor guarantees growth capacity for structural flexibility and highly efficient control of BPO units.
In the result, the tricontes360 approach realizes a significant increase of the interaction quality at lower total costs and thus establishes high-quality customer relations.
tricontes360 combines competence with scalability.
At 18 locations in Germany, Spain and an international hub in the Republic of Kosovo, over 2.600 employees provide outstanding performance and quality services.
The strategic orientation of the group aims at sharpening core competencies, developing them sustainably in a scalable environment.
The companies of tricontes360 are accordingly complementary to each other and optimally illustrate the continuous customer journey in the supplement.
Senior Management of tricontes360